Product Nature and Type
Uzi World Digital is a digital marketing company and sells/provides only Digital products and services such as Digital PR, Content or Article Writing, SEO, Social Media Marketing, and other digital marketing-related services.
(We don’t offer offline delivery or services, as our services are provided in digital mode.)
If you feel the Delivery is incomplete, something is missing, or wrong delivery, then please contact us immediately and we will work out a solution to your satisfaction. Products can be returned within 10 days in case of defects or functional problems. You will need to send these back to us to get credit for the amount paid. Returns are not processed for any products that are tampered with, in used condition, or with damaged packaging, etc.
Customized items such as Content Writing or Articles, which are prepared specifically for you, cannot be returned unless there are grammatical errors or other defects. In the case of perishable items, delivery is attempted just once. If the address is incorrect or the recipient is not available we will not be able to deliver again as the items are unusable again. No refunds are possible in such cases.
In case the delivery of a service, such as a bear hug, is not up to your satisfaction, you can contact us immediately and we will work out a solution to your satisfaction. Your complaint will be resolved in a mutually agreed manner within 10 days.
Refunds are always made to the person who made the purchase, and if originally purchased by credit or debit card, the refund will be credited by cheque or to the original card/account, within a period of 7-10 working days.
Order cancellations by Uzi World Digital
Sometimes we have to cancel an order for reasons beyond our control. We will do our best to notify you as soon as possible and do everything we can to offer an alternative date or product. In cases where you would rather prefer a refund, we shall reimburse the entire amount paid for the product.
Order cancellations by customer
Refund of order cancellations from a customer’s end depends entirely on the nature of the product and the time of cancellation.
Orders once placed cannot be canceled, unless Uzi World Digital is unable to fulfill the order in any way. In case of cancellation of an order after delivery of the link/service, please get in touch with us within 48 hours of delivery of the service and we shall work on a mutually agreeable solution.
All Services can be sent to you, directly to the recipient, or to another address at your request.
Please ensure the correct delivery address with the phone number in your order. We are not responsible for any delays or non-delivery that results from incorrect addresses, or in case premises are locked.
We work with various delivery partners and try our best to get it delivered on the date and time requested. However, in certain cases, there could be delays.